Privacy Policy
Who we are
Our website address is: http://www.snaptechit.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
SMS Privacy Policy
This SMS Privacy Policy explains how SnapTech IT collects, uses, stores, and protects personal data when you opt into SMS communications. By providing your phone number and agreeing to receive SMS messages, you consent to the practices described in this policy.
1. Information Collection We collect your phone number when you agree to SMS alerts or notifications from verbal communications or within our service tickets. We may also collect data related to the messages we send, such as message content, timestamps, and delivery status.
2. Use of Information Your phone number will be used to send you SMS notifications, such as updates, and account-related messages. You can opt out of receiving these messages at any time by following the unsubscribe instructions in the SMS.
3. Sharing of Information We do not share your phone number or SMS data with third parties, except for service providers that assist in sending SMS communications or as required by law.
4. Security We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Opting Out To stop receiving SMS messages, reply with the word “STOP” to any SMS you receive from us, or follow the unsubscribe instructions provided in each message. You may also contact us directly at 678-679-6300 or servicedesk@snaptechit.com to request removal.
6. Data Retention We retain your phone number and SMS communication data for as long as necessary to fulfill the purpose for which it was collected or as required by law.
7. Changes to This Policy We reserve the right to update this SMS Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
8. Contact Us If you have any questions or concerns about this policy or our SMS practices, please contact us at 678-679-6300 or servicedesk@snaptechit.com.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.